Beae is a startup specializing in ecommerce. We have been developing products on the Shopify platform to serve hundreds of thousands of customers from the US, Canada and Europe. Beae always welcomes all potential candidates with attractive remuneration, benefits and many high-level positions that are still open.

Learn more about our products: https://apps.shopify.com/layout-hub & https://apps.shopify.com/beae

Job Description

– Support customers by replying to all their requests via Live chat with customers to support their real-time inquiries

– Call customers when needed to solve urgent issues

– Handle urgent requests from customers on weekends by shift

– Write product tutorials and solutions so customers can understand how to use our products effectively Requirements

Job Requirements

– Have a strong command in English

– Written and verbal communication skills with a professional tone

– Have a great sense of customer service, a strong desire to learn, and be a great communicator

– Passionate about customer success and helping people

– Able to parse feedback and contribute to the product by suggesting feature requests based on your knowledge of customers

Job Benefits

– Competitive Salary: 8M – 18M

– Working time: 0h AM – 4h AM and 4 AM – 8h AM(+7GMT)

– Salary review after 06 months

– 12 Official leave days/year

– Social insurance, health insurance, unemployment insurance

– Company annual vacation

– Dynamic and fast-developing working environment

– On job training