I. Mô tả công việc:

1. Handle main tasks with customers:
– Work and clarify the working procedures with new customers
– Follow up with orders, shipments, documents, complaints, payment situation or other requests.
– Make the Sales Contract.

2. Working through internal/external systems:
– Insert Customers’ master data(detailed address, delivery points, Tax code, market code…)
– Insert/ update Lab Dip/ Strike Off requests
– Insert/modify sample/ bulk orders.
– Insert/ update shipping plan
– Issue documents such as Order Confirmation, Proforma Invoice, Commercial Invoice, Packing List, Credit note, Debit Note…
– Follow up with customers’ system to input requested data.
– Access some suppliers’ systems to get TC (Transaction Certificate), hang tags…

3. Communicate internally to get necessary information in order to follow customers well
– Follow closely development stage
+ Work with Lab Office for everything related to Lab Dip’s requests
+ Work with Printing Office for everything related to Strike Off’s requests
+ Work with QC for customers’ manual, samples submission, technical questions, quality issues…
+ Work with Warehouse and Sample Office for cutting samples and sending
– Follow closely bulk order stage:
+ Work with Planning for the ready date
+ Work with QC for bulk submisison, bulk comments, test reports, negotiation or any callout in term of quality…
+ Work with Warehouse to prepare fabric for shipments and shipping tolerance
+ Work with Import & Export to have shipping schedule and requested documents.
+ Work with Accounting for invoices issued.
+ Work with customers for shipping docs.
4. Back up
– Can back up anytime if other colleague is absent.

II. Yêu cầu: 

1. University graduate.
2. Good at English.
3. Good communication & well organized skills.
4. Independent working & Teambuilding skills.
5. Can balance btw Flexibility & following the rules.
6. Negotiation Skills.
7. Be careful & responsible.
8. Age between 22 and 40.
9. Willing to work under pressure