Overview:

The Sales Support Executive is responsible for providing operational and administrative support to the sales team, ensuring the smooth execution of sales processes and cross-functional coordination. This role involves managing sales data and CRM systems, supporting internal communication between management and field teams, assisting in the implementation of key projects, and coordinating sales-related marketing activities. The Sales Support Executive also acts as a liaison between branches to help align business efforts and contribute to overall sales effectiveness.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

1. Sales Operations & Internal Coordination

• Provide administrative support to the sales team in handling internal procedures, documentation, and workflow processes.
• Update and disseminate new company policies, sales guidelines, or internal regulations to ensure the team stays compliant and informed.
• Support on-boarding activities for large-scale or strategic sales projects.

2. CRM & Data Management

• Maintain and update customer data, sales activities, and pipeline progress on the CRM system.
• Generate regular sales reports, performance dashboards, and customer portfolio summaries for internal use.
• Ensure data accuracy and support management in decision-making with timely insights.
• Deal with basic market research and manages trade data.

3. Sales & Marketing Support

• Coordinate sales-related marketing activities, including organizing events, workshops, exhibitions, etc.
• Prepare sales materials in collaboration with the marketing team.
• Hold regular sales meeting and prepare meeting material.

4. Cross-functional Communication & Implementation

• Act as a communication bridge between company leadership and sales branches to ensure proper understanding and implementation of strategic directives.
• Track the execution of top-down directives and provide feedback from the field to management.

5. Translation & Interpretation

• Translate business-related documents, presentations, and reports.
• Interpret during meetings, presentations, or when communicating with foreign partners or stakeholders contract logistics.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Sales, Logistics, International Business, or related fields preferred.
• 1–3 years of experience in sales support, PMO, or operations in a multinational or logistics-related company.
• 1–3 years of experience in logistics industry.
• Proficient in CRM systems and MS Office tools (especially Excel and PowerPoint).
• Strong organizational and multitasking skills.
• Excellent communication skills in Korean, English and Vietnamese (spoken and written).
• High level of professionalism, integrity, and problem-solving ability.

PREFERENCE:

• Prefer candidate who has strong responsibility with the assigned tasks, meticulous, pay attention to details.
• Experience work in a global or Korean company.
• Agile and proactive in work.
• Experience in freight forwarding business.